LOCATE OUR STORE

Visit our showroom in the heart of Golf City, Tema. Step inside to experience our luxurious textures, smell our natural scents, and let our team help you find the perfect shea care products for your skin and hair.

  • Phone (WhatsApp): +233 595089900 / +233 243786040
  • nycagh@gmail.com

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GOT QUESTIONS?

FREQUENTLY ASKED QUESTIONS

Are your products suitable for sensitive skin?

Yes! Our products are crafted with 100% natural ingredients like unrefined shea butter and baobab oil, making them gentle and nourishing. We even have a dedicated ENO Baby Care range specifically designed for delicate newborn skin. However, we always recommend doing a small patch test before full use.

What is the difference between the 'AaMi' and 'Enyam' body butters?

AaMi is our unrefined raw shea butter, perfect for those who want the pure, earthy benefits of the nut. Enyam and our other whipped butters are blended with natural oils and scents for a softer, creamier texture that absorbs easily into the skin.

Can I use the oils on both my hair and body?

Absolutely. Our Baobab Oil and Coconut Oil are multi-purpose superfoods. They are excellent for sealing moisture into damp hair, massaging the scalp, or applying to the body for a radiant, non-greasy glow.

My shea butter melted/hardened. Is it still good to use?

Yes, this is completely normal for 100% natural butter! Because we don't use synthetic stabilizers, shea butter reacts to temperature. If it melts in the heat, simply place it in the fridge for 15 minutes to solidify. If it’s too hard in the cold, warm it between your palms before applying. The quality remains the same.

What is the shelf life of your products?

Since our products are made with natural preservatives and fresh ingredients, they are best used within 12–24 months of opening. Keep them in a cool, dry place away from direct sunlight to maintain freshness.

Do you offer private label or corporate gifting services?

Yes, we provide:

* Private label manufacturing
* Custom corporate gifting
* Bulk event orders
* Hospitality and spa supply

Please contact nycagh@gmail.com with your product requirements, branding needs, and quantities for a tailored quotation and production timeline.

How can I place an order?

All orders can be placed directly through our website for secure and seamless checkout.

For bulk purchases, corporate gifting, private label, or wholesale inquiries, please email us at nycagh@gmail.com with your requirements and quantities.

Do you ship internationally?

Yes, NyCa Pro Beauty offers both local and international shipping.

Shipping rates and estimated delivery timelines are calculated at checkout based on your location. For special international requests or large shipments, please contact us at nycagh@gmail.com for a custom quote at nycagh@gmail.com.

How long does order processing and delivery take?

Orders are processed within 2–3 business days, depending on product availability and order volume.
(This excludes weekends and public holidays.)

Delivery timelines vary based on your location and selected shipping option. Estimated delivery timeframes will be provided at checkout.

What is your return or exchange policy?

Due to the hygienic nature of skincare and cosmetic products, we do not accept returns or exchanges.

If your item arrives damaged, please email nycagh@gmail.com within 48 hours of delivery with your order number and clear photos so our team can assist you promptly.

Do you offer wholesale or stockist partnerships?

Yes, we welcome retail partners and distributors locally and internationally.

To become a NyCa Pro Beauty stockist, email nycagh@gmail.com with details about your business. Our team will share our wholesale catalogue, pricing structure, minimum order quantities (MOQ), and partnership terms.

Do you offer discounts or promotions?

We occasionally run exclusive promotions and seasonal offers.

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